The Official Portal of the Sarawak Government

Department Of The Premier Of Sarawak

The Department Of The Premier Of Sarawak is responsible for the State Public Services (PANS) as a whole.  The Department Of The Premier Of  Sarawak is led by the State Secretary who reports directly to the Premier Sarawak.  The State Secretary is assisted by three Deputy State Secretaries.

 

Vision

A World Class Civil Service

Mission

To Deliver Excellent Service
Through High Performance Teamwork

Strategic Thrust

  • Rakyat Oriented

  • Innovative and Creative Work Culture

  • Talented Workforce

  • Excellent Organisation

  • High Performance Team

  • Customer Focus

Core Values

  • Integrity

  • Kind and Caring

  • Professionalism

  • Sense of Urgency and Ownership

  • Team Spirit

  • Result-Oriented


Client's Charter

1 Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days.
2 Provide feedback to all request for advice on matters related to protocol within three (3) working days.
3 Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days after the screening.
4 Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements.
5 Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN).

Client's Charter Achievement 2014



Bil.
Client's Charter
Jan
Feb
Mac
Apr
May
Jun
Jul
Ogos
Sept
Okt
Nov
Dis
1.
Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days.
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

2.

Provide feedback to all request for advice on matters related to protocol within three (3) working days.

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
3.

Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days.

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
4. Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements.
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
5. Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN).
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%