Client's Charter Achievement 2017

Client's Charter Achievement  2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021

Bil.
Client's Charter
Jan
Feb
Mac
Apr
May
Jun
Jul
Ogos
Sept
Okt
Nov
Dis
1.
Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days.
98%
96%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

2.

Provide feedback to all request for advice on matters related to protocol within three (3) working days.

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
3.

Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days.

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
4. Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements.
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
5. Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN).
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%