Chief Minister's Department

The Chief Minister's Department (CMD) is responsible for the State Public Services (PANS) as a whole.  The CMD is led by the State Secretary who reports directly to the Chief Minister.  The State Secretary is assisted by two Deputy State Secretaries.

 

Vision

High Performing Organization

Spearheading the Transformation of Sarawak.

Mission

We take the lead in the planning and implementation of administrative, development and public policies through a world-class delivery system that meets the expectations of the People.

 

Strategic Thrust

  • Research, Planning and Development

  • Human Capital

  • System and Technology

  • Creativity and Innovation

  • Team Synergy and High Performance

Core Values

  • Integrity

  • Kind and Caring

  • Professionalism

  • Sense of Urgency and Ownership

  • Team Spirit

  • Result-Oriented


Client's Charter

1 Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days.
2 Provide feedback to all request for advice on matters related to protocol within three (3) working days.
3 Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days after the screening.
4 Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements.
5 Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN).

Client's Charter Achievement 2016

Client's Charter Achievement  2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

Bil.
Client's Charter
Jan
Feb
Mac
Apr
May
Jun
Jul
Ogos
Sept
Okt
Nov
Dis
1.
Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days.
100%
100%
100%
100%
100%
100%
100%
100%
100%
90%
98%
100%

2.

Provide feedback to all request for advice on matters related to protocol within three (3) working days.

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
3.

Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days.

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
4. Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements.
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
5. Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN).
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%