Page 30 - DevelopmentSynergy
P. 30
The State Civil Service must acknowledge that its immediate challenge
must necessarily be to upgrade the machinery to stimulate enough activities
for the private sector and at the same time make necessary preparations to
produce skilled workers to enable the state to intensify and accelerate its pace
of economic development. They must take into consideration that the private
sector may take the best brains out of them.
We must also acknowledge the fact that the quality of service in the civil
service can no longer stop at being knowledge motivated at the high level of
the administration only. Instead it must permeate into those in the lower rung,
who must be motivated to be more consciousness of the reality that knowledge
has increasingly become the motivating factor in the growth of the civil service.
Hence, the immediate task is to update their thinking about management and
embrace the latest technology, which can make communication in management
faster.
High Performance Who makes up a What does the
Teams in the High Performance Team? SCS Team
Sarawak • Innovative and High level Need to Work On?
Civil Service (SCS) Thinking Leader Improve service delivery
T hese are highly motivated, ~ Forward-looking, visionary systems, which include:
~ Aware and exposed to current
almost self-directed groups
• Development, continuous
who meet and work together thinking and trends on a host of Improvement and promotion
to achieve a common purpose. issues of E-Government systems
They could be working on ~ Source of new ideas
certain projects, such as Quality • Skillful, competent and know- • Application of Quality
improvement initiatives [Quality ledgeable team members Management systems and
Control Circles (QCCs)], or ~ Well-trained and equipped in principles in the workplace
any other projects (Project certain skill to carry out new ideas • Project Implementation &
Teams) that would help improve ~ Possess necessary skill such Monitoring
or upgrade an organization’s as analytical, problem solving, • Provisions of excellent
functions and service delivery. negotiation, communication and Counter Services
report writing skills
28 DEVELOPMENT SYNERGY
must necessarily be to upgrade the machinery to stimulate enough activities
for the private sector and at the same time make necessary preparations to
produce skilled workers to enable the state to intensify and accelerate its pace
of economic development. They must take into consideration that the private
sector may take the best brains out of them.
We must also acknowledge the fact that the quality of service in the civil
service can no longer stop at being knowledge motivated at the high level of
the administration only. Instead it must permeate into those in the lower rung,
who must be motivated to be more consciousness of the reality that knowledge
has increasingly become the motivating factor in the growth of the civil service.
Hence, the immediate task is to update their thinking about management and
embrace the latest technology, which can make communication in management
faster.
High Performance Who makes up a What does the
Teams in the High Performance Team? SCS Team
Sarawak • Innovative and High level Need to Work On?
Civil Service (SCS) Thinking Leader Improve service delivery
T hese are highly motivated, ~ Forward-looking, visionary systems, which include:
~ Aware and exposed to current
almost self-directed groups
• Development, continuous
who meet and work together thinking and trends on a host of Improvement and promotion
to achieve a common purpose. issues of E-Government systems
They could be working on ~ Source of new ideas
certain projects, such as Quality • Skillful, competent and know- • Application of Quality
improvement initiatives [Quality ledgeable team members Management systems and
Control Circles (QCCs)], or ~ Well-trained and equipped in principles in the workplace
any other projects (Project certain skill to carry out new ideas • Project Implementation &
Teams) that would help improve ~ Possess necessary skill such Monitoring
or upgrade an organization’s as analytical, problem solving, • Provisions of excellent
functions and service delivery. negotiation, communication and Counter Services
report writing skills
28 DEVELOPMENT SYNERGY
