Page 5 - Swb_2016
P. 5
ProdUCTIon and ConsUMPTIon
The Board produced a total of 53,083 megalitres (ML) of fully treated water in the year compared
to 49,527 ML the previous year, an increase of 7.18%. The average daily production increased to
145.432 ML from 135.692 ML the previous year, with the maximum daily production recorded at
154.085 ML as against the minimum of 134.016 ML. With a 1.99% increase in the number of active
services, from 64,093 in 2015 to 65,373 at the end of 2016; the consumption for the year increased to
33,603 ML from 32,543 ML the previous year, equivalent to an increase of 3%.
dEVELoPMEnT
TANJUNG MANIS WATER SUPPLY
In 2016, most of the components (raw water transfer, treatment, and distribution) in this Phase 1
had reached practical completion, except the River Bank Filtration (RBF) intake system. The overall
testing and commissioning of the project was stopped in July 2016, due to technical and contractual
issues of the raw water intake package.
The Board is still in progress to resolve the technical and contractual issues, in order to provide raw
water for testing and commissioning of overall system, and for operation of TMWS Phase 1.
NON-REVENUE WATER (NRW)
NRW related projects remained the major focus for the Board. An amount of RM10.47 million of
Federal loans was disbursed to the Board for the expenditure incurred in 2015 and 2016.
The Board had spent RM2.27 million in 2016 to carry out various NRW activities including Meter
Renewal, Development of the District Metering Areas (DMA), Pipe Assessment, Upgrading of
Systems and Mains, Renewal of Water Mains, Network Maintenance, and also Pressure Management.
There are many challenges in the implementations of the NRW Management Program. Outsourcing
of leakage detection activities was carried out as an effort to tackle the insuficient manpower issue.
Another challenging task for the NRW Team was to focus on the high risk of losess areas, such as Sg.
Maaw DMA, Lanang Barat DMA, and Stabau DMA.
OTHER DEVELOPMENT PROJECTS
The Federal Government had allocated RM2 million loan for the “Renewal and Upgrading of
Reticulation System” which enables the Board to carry out more pipe replacement works in the
distribution network, especially the replacement/renewal of S.I. (Spun Iron) mains.
The Board had also received a grant amounting to RM10 million for the Proposed Water Supply to
Pulau Bruit and Paloh.
CUSTOMER SERVICE
The Ministry of Utilities, Sarawak had published standard questionnaire to all water supply agencies
in Sarawak to survey the level of Board’s customer’s satisfaction. Only 758 customers had responded
to the survey and reports had been submitted to the Ministry for compilation and analysis purposes.
Sibu Water board 3
The Board produced a total of 53,083 megalitres (ML) of fully treated water in the year compared
to 49,527 ML the previous year, an increase of 7.18%. The average daily production increased to
145.432 ML from 135.692 ML the previous year, with the maximum daily production recorded at
154.085 ML as against the minimum of 134.016 ML. With a 1.99% increase in the number of active
services, from 64,093 in 2015 to 65,373 at the end of 2016; the consumption for the year increased to
33,603 ML from 32,543 ML the previous year, equivalent to an increase of 3%.
dEVELoPMEnT
TANJUNG MANIS WATER SUPPLY
In 2016, most of the components (raw water transfer, treatment, and distribution) in this Phase 1
had reached practical completion, except the River Bank Filtration (RBF) intake system. The overall
testing and commissioning of the project was stopped in July 2016, due to technical and contractual
issues of the raw water intake package.
The Board is still in progress to resolve the technical and contractual issues, in order to provide raw
water for testing and commissioning of overall system, and for operation of TMWS Phase 1.
NON-REVENUE WATER (NRW)
NRW related projects remained the major focus for the Board. An amount of RM10.47 million of
Federal loans was disbursed to the Board for the expenditure incurred in 2015 and 2016.
The Board had spent RM2.27 million in 2016 to carry out various NRW activities including Meter
Renewal, Development of the District Metering Areas (DMA), Pipe Assessment, Upgrading of
Systems and Mains, Renewal of Water Mains, Network Maintenance, and also Pressure Management.
There are many challenges in the implementations of the NRW Management Program. Outsourcing
of leakage detection activities was carried out as an effort to tackle the insuficient manpower issue.
Another challenging task for the NRW Team was to focus on the high risk of losess areas, such as Sg.
Maaw DMA, Lanang Barat DMA, and Stabau DMA.
OTHER DEVELOPMENT PROJECTS
The Federal Government had allocated RM2 million loan for the “Renewal and Upgrading of
Reticulation System” which enables the Board to carry out more pipe replacement works in the
distribution network, especially the replacement/renewal of S.I. (Spun Iron) mains.
The Board had also received a grant amounting to RM10 million for the Proposed Water Supply to
Pulau Bruit and Paloh.
CUSTOMER SERVICE
The Ministry of Utilities, Sarawak had published standard questionnaire to all water supply agencies
in Sarawak to survey the level of Board’s customer’s satisfaction. Only 758 customers had responded
to the survey and reports had been submitted to the Ministry for compilation and analysis purposes.
Sibu Water board 3
