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The Board had also responded to the State Government’s call to participate in the ‘One Stop Center’ of
the Urban Transformation Center (UTC) in Sibu Division. Hence, the Board’s Payment and Customer
Services Counter has operated in UTC from 21st March 2016. By this, The Board is able to provided
better and eficient customer service, and is committed to exceed the expectations of customers in Sibu
Division.
To realize the Board’s Goal No. 5 – To Be a Valued Member Of The Community That We Serve,
the Board and our Corporate Social Responsibility (CSR) in Sibu Division, this year, the Board had
provided and donated drinking bottled water (50ml) to Sibu Resident’s Ofice for the Divisional
Women’s Day Celebration.
The Board’s website had also attained a 5-Star rating from the Malaysian Government Portal website
Assessment (MGPWA) for ive consecutive years since 2012.
oUTLooK
The Federal Government is still considering the Board’s application for the development project loans
to be converted to grant for development directly or indirectly linked to rural water supply.
At the State level, the Board continue to appeal for the conversion of loan into grant, and a paper had
been submitted to restructure the inancing/repayment of all the existing loans. Discussions with the
State Financial Ofice had been carried out on this, and it is hoped that some of these efforts could be
fruitful to ensure Board’s inancial viability can be sustained until such time the water tariff can be
reviewed.
aPPrECIaTIon
To my fellow members, I wish to express my sincere appreciation on their good advices, supports,
and co-operations in ensuring positive progresses and performances of the Board. I also wish to thank
the Management team and staff for their commitment, dedication, hard work, and loyalty towards
achieving another successful year.
The Board’s gratitude & appreciation to the former Chairman, Datu Haji Ubaidillah Bin Hj Abdul
Latip, for his leadership and contributions during his tenure that have garnered many awards and for
his effort in making Sibu a ‘safe’ town.
Last but not the least, I would like to place my heartfelt thanks and gratitude to the State and Federal
government, all government departments and agencies, valued customers and suppliers for their
understanding, continual support, and the trust placed in the Board.
daTo Ir. aLICE JaWan EMPaLIng
Chairman
4 Sibu Water board
the Urban Transformation Center (UTC) in Sibu Division. Hence, the Board’s Payment and Customer
Services Counter has operated in UTC from 21st March 2016. By this, The Board is able to provided
better and eficient customer service, and is committed to exceed the expectations of customers in Sibu
Division.
To realize the Board’s Goal No. 5 – To Be a Valued Member Of The Community That We Serve,
the Board and our Corporate Social Responsibility (CSR) in Sibu Division, this year, the Board had
provided and donated drinking bottled water (50ml) to Sibu Resident’s Ofice for the Divisional
Women’s Day Celebration.
The Board’s website had also attained a 5-Star rating from the Malaysian Government Portal website
Assessment (MGPWA) for ive consecutive years since 2012.
oUTLooK
The Federal Government is still considering the Board’s application for the development project loans
to be converted to grant for development directly or indirectly linked to rural water supply.
At the State level, the Board continue to appeal for the conversion of loan into grant, and a paper had
been submitted to restructure the inancing/repayment of all the existing loans. Discussions with the
State Financial Ofice had been carried out on this, and it is hoped that some of these efforts could be
fruitful to ensure Board’s inancial viability can be sustained until such time the water tariff can be
reviewed.
aPPrECIaTIon
To my fellow members, I wish to express my sincere appreciation on their good advices, supports,
and co-operations in ensuring positive progresses and performances of the Board. I also wish to thank
the Management team and staff for their commitment, dedication, hard work, and loyalty towards
achieving another successful year.
The Board’s gratitude & appreciation to the former Chairman, Datu Haji Ubaidillah Bin Hj Abdul
Latip, for his leadership and contributions during his tenure that have garnered many awards and for
his effort in making Sibu a ‘safe’ town.
Last but not the least, I would like to place my heartfelt thanks and gratitude to the State and Federal
government, all government departments and agencies, valued customers and suppliers for their
understanding, continual support, and the trust placed in the Board.
daTo Ir. aLICE JaWan EMPaLIng
Chairman
4 Sibu Water board
