Page 50 - DevelopmentSynergy
P. 50
I believe the Civil Service
can Re-invent Itself

The bottom line is members of the civil service must not only have knowledge
but the skills in the management of knowledge. Though management of
knowledge is a newest form of science but it is an important one as it can help
to transform us from a developing to a developed society by the year 2020 and
beyond. For this reason, knowledge management should become the foundation
for building a more eficient civil service.
An eficient delivery system is vital to ensure that we can administer the
country well regardless of the differences in social conditions, circumstances,
geographical locations and the temperament of the people. Basically, civil
servants must understand that they have to be close to the people because as
the government machinery gets heavier work loads and copes with new types of
works, more and more works have to be delegated downward.
That is why more and more people talk about empowerment, which entails
arming junior oficers, who are further down the line, with suficient knowledge
to enable them to exercise power with the real sense of responsibility. That is
good because the oficers concerned must be able to stand on their own feet
and make decisions among the people. They can assimilate with the people,
they have clarity of views on a certain locality and they are knowledgeable of
techniques in administering government policy. Understandably, empowerment
is inevitable. Therefore, oficers serving on the ground must arm themselves with
suficient knowledge, which is absolutely essential. Otherwise, they become
outdated or remain as someone, who cannot move comfortably in carrying out
their duties in the services of the people.

Changing from Inside

Understandably, politicians must work closely with the people but politics
may change from time to time. For example, at certain time we may have
very stable politics with responsible leaders, who have good teams and high
professional ideas. Generally, politicians, who embrace new ideas, will be able
to carry out their jobs effectively. They anticipate changes and bring smooth
changes from inside. That is the best kind of change, which combines boldness
with experience and initiatives being pampered with experience.

48 DEVELOPMENT SYNERGY
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